Return & Refund Policy
Last updated: April 2026
Overview
At Appliances4Less Richmond, we want you to shop with confidence. We stand behind every appliance we sell and offer a straightforward return policy.
Returns Within 48 Hours
We accept returns within 48 hours of purchase or delivery, in any condition — no questions asked.
- Full refund issued upon return
- Any condition accepted
- No questions asked
Returns After 48 Hours
If the appliance is working properly, returns after 48 hours are subject to the following fees:
- 30% restocking fee applies
- $125 pickup fee applies
Non-Refundable Items
- Delivery fees are non-refundable
- Service fees are non-refundable
Warranty
All appliances come with manufacturer warranty. LG appliances include a 30-day in-store warranty plus 1 year free CPS warranty. GE, Whirlpool, Maytag, KitchenAid and more brands include full manufacturer coverage.
How to Initiate a Return
To initiate a return, please contact us:
- Phone: 804-845-2983
- Email: a4l.richmond@gmail.com
- In person: 9011 W Broad St, Richmond, VA 23294
- Hours: Mon–Sat 10AM–6PM | Sun 11AM–6PM